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Service Flow: SSD/ Battery



   3 year “Keep your SSD Warranty”
           Getac 3 year KYHD(Keep your SSD) warranty.
    •
    •      Getac limited 3 year warranty for Battery.( one time in 3Y)


    •      Faulty SSD and Battery no need to return to Getac.












                      Ticket                                                                         Ticket


                         1                                                                              3


          VW                     Bechtle Regional Support Center for                                            Getac Regional
                                     “SSD + Caddy” and/or “Battery”                                             Service Center

                                                       replacement

                        2
                                                                                                       4


                    Replacement “SSD +
                    Caddy” and/or “Battery”                                       “SSD + Caddy” and/or “Battery”

                    shipped on Express from
                    Local Buffer Pool







                                                                           ©  2017 Getac Technology Corp. All rights reserved. Getac confidential internal   P18
                                                                           only.
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