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DIGITAL UPDATES

What does it mean for Kloeckner to be digital? 3 years ago, digital meant that we
convinced a big OEM or supplier to start an EDI project or to use our fledgling Part
Manager tool. The present offers us a wide portfolio of ways for us to interface with our
customers from the tried and true of EDI, Part Manager, and Consignment Manager to
the new Kloeckner Assistant and Direct 2.0. The future looks at ways that we improve
the lives and end to end productivity of our suppliers, our customers, and ourselves
by making smart investments in digital tools, training, and infrastructure. Whether it’s
reading PDFs or DXF files, providing mill certificates and bills of ladings to customers
online, or drastically reducing order entry time, the future of our organization hinges on
our ability to provide superior service by leveraging technology.

DIRECT 2.0

IS LAUNCHING

Kloeckner Direct is our transactional digital tool Order History will give customers insights on
that gives our customers the power to explore their previous purchases, with the promise to
digital transformation as we shift from the Direct give access to documents, such as order con-
you know and love to the new and improved Di- firmations, MTRs, and invoices, in the coming
rect 2.0! Direct 2.0 will be Kloeckner’s first pu- months after launching.
blic facing web shop, meaning that a potential
new customer searching the internet for steel will Did you notice we mentioned pricing?! By
be able to find our Kloeckner web shop and see providing the customer a price online, account
what products we have to offer. Once a customer managers can spend less time quoting C & D
has been authenticated and is logged in, they will ranked customers and spend more time building
be able to see inventory levels as well as pricing. meaningful relationships with their most valuable
customers.
So what’s going to make Direct 2.0 so great?
Not only will Direct 2.0 be bringing you a more All this is to say Direct 2.0 is in the works to
visually appealing user experience than before, be the latest and greatest Kloeckner Direct web
but there will also be some additional key featu- shop experience yet! The new web shop will be
res that will set 2.0 apart from its predecessor. piloted in our three Florida locations beginning in
March. Look for updates on Yammer and future
Direct Order functionality will allow customers editions of the Cutting Edge!
to quickly enter either their very own part num-
bers or our Kloeckner SKUs with a piece count For more information contact Emily Pilac-
all in one form to easily add several items to their zynski: epilaczynski@kloecknermetals.com
cart at once.

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