Page 37 - Dale Carnegie Course Catalog

Successful Public Speaking Primary Competency Categories:
A new one-day seminar that uses the foolproof methods of Dale Carnegie – the master of public speaking – to turn you from a nervous novice into a confident presenter. Dale Carnegie believed that public speaking is a skill to be learned, not an inborn trait. And he validated that belief year after year by turning out the most accomplished speakers in America.
At the completion of this module, participants will be able to:
 Communicate with credibility
 Assess your audience and persuade them to action
 Organize your thoughts and materials with a central theme
 Lead effective Q&A sessions
 Create an opening that grabs attention
 Select the appropriate visual aids
 Make your material more varied and lively
 Capitalize on your strengths
 Develop emotional contact with your audience
 Communication
Advances the abilities of individuals and the organizations through active listening supported with meaningful oral and written presentation of information.
Training Design and Evaluation
Primary Competency Categories:
POWERFUL PEOPLE SKILLS INSPIRING PRESENTERS 36 LEADERS WHO BUILD AMAZING SERVICE
Training and human resources departments have often been perceived as cost centers, rather than profit centers. This perception is changing. Progressive organizations recognize that there is a measurable benefit to developing and retaining effective associates. When you design and develop effective training interventions, you will create measurable, long-term impact on your organization.
At the completion of this module, participants will be able to:
 Design training interventions using a proven process to assure sustained organizational impact
 Create program and session learning objectives that focus the training on identifiable behavior change
 Design and develop program structure, content, and delivery to assure critical outcomes
 Human Resource Management
Manages the process for aligning human capital with or-
ganizational goals.
 Change Management
Proactively seeks opportunities to redirect self, others, and the organization to achieve desired results.