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Shoulder and Upper Limb Unit Survey Results:
% excellent
Graph 1: Patient Satisfaction with Physician
% Good to Excellent
110% 99%
100% 91% 92% 99% 94% 99%
90%
80%
70%
60%
50%
Explanation of Present Level of privacy and Courteousness and friendliness
condition & treatment options confidentiality
Graph 2: Patient Satisfaction with Physiotherapist
% excellent
99% 99% 99% 99%
100% 93% 93% 92% % Good to excellent
90% 87%
80%
70%
60%
50%
Courteousness and Level of Privacy and Explanation of Present Involving you in
friendliness Confidentiality condition & treatment decisions about your
options treatment
The Shoulder and Upper Limb Unit
