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Outreach and Events with Property Owners throughout Cook County

The Cook County Assessor’s Office (CCAO)
outreach team helps property owners in Cook
County successfully navigate our office and better
understand the property tax system by providing
useful resources, information, and tools directly to
the public. In 2019, our outreach included:

 Listening tours and town halls across Cook County
 “Property Tax 101” to address facts and myths of Cook County’s property tax system
 How to apply for exemptions
 How to apply for Certificates of Error for missed exemptions
 How to file an assessment appeal
 Workshops for veterans and seniors
 Housing fairs and other resource fairs and festivals

We believe effective public engagement ensures that all property owners have access to our
resources and we actively work to remove barriers to participation.

In 2019, we listened and took steps to ensure that events were conveniently located, easily
accessible, and that materials were translated into multiple languages where needed.

In addition to responding to requests for engagement from our partners, we sought out
communities that historically have had less access to the CCAO’s resources and connected with
them in person in their neighborhoods.

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