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Registered Name: ByteSpeed LLC UEI: F4CFV7WZW5W1
Year Established: 1999 Federal Tax ID: 45-0456218
State: Minnesota CAGE Code: 5SZX3
Classification: LLC Partnership E-Rate SPIN: 143022706 BYTESPEED WARRANTY
DUNS: 123083052 E-Verify ID: 319977

BYTESPEED LLC We stand behind all of our products... guaranteed!

ByteSpeed is committed to honoring and maintaining our warranty. Our account managers and
CAPABILITY STATEMENT support team work closely with you to quickly resolve any warranty issues.

5-year Warranty

ByteSpeed has been a leading IT solutions resource since 1999. Desktops, NUCs, Workstations, Servers, Esports Desktops
We provide customized computer hardware, enterprise
networking solutions, and professional IT services nationwide. 3yr / 2yr / 1yr Warranty
Partner laptop warranties vary by model and manufacturer. Monitor
Headquarters: 3131 24 Ave S., Moorhead, MN 56560 and peripheral warranties vary by manufacturer. Some have a 3-year
th
advance replacement program through ByteSpeed, and others under
www.bytespeed.com standard manufacturer warranties. Stocked base models have their

Please report any issues to ensure all warranty managed directly through our team.
ByteSpeed offers many value-adds, including free shipping, custom imaging, free lifetime tech support, risk-free evals, free custom ByteSpeed products are working properly.
bulk packaging, on-site parts closets, and no bloatware. Our experienced, in-house technicians act as an extension of your organization’s “ByteSpeed has been our supplier for workstations and servers
tech support team, saving you time and money. Organizations of all sizes enjoy working with us because we understand their needs since 1999. We have had excellent results from their products.
and are flexible to meet them. We are a technology partner you can count on whether you need one system or thousands. Contact Our Support Team: Their 5-year desktop and server warranty and top notch tech
Our support team is available support places them far above their competition!”
Monday - Friday, 8am-5pm CST
- Richard Morgan, Tech. Director,
What Sets ByteSpeed Apart Partners Contract Vehicles Email: helpdesk@bytespeed.com Lee County School System, Leesburg, GA
Our Team & Industry Partners  Intel Titanium Partner Toll Free: 888.658.0715
Big Enough to Serve You, Small Enough to Care  Microsoft Direct Partner  NASA Solutions for Enterprise-Wide Procurement (SEWP) V Local: 218.227.0445 What IS Covered Under Warranty?
 BuyBoard National Purchasing Cooperative
Risk-Free Technology Evaluation  ASUS  TIPS Cooperative Purchasing System Website: www.bytespeed.com/support ► Defects in materials and workmanship
Industry Leading Warranties  Lenovo  PEPPM Technology Purchasing Cooperative Live Chat on www.bytespeed.com ► Standard manufacturer’s warranty applies to non-ByteSpeed
Free Shipping Policy  Samsung  State of Georgia End-User Computing Contract Reporting a Problem branded hardware (EX: Lenovo or ASUS laptops, Ruckus APs, Juniper
 Kingston  NASPO ValuePoint Data Communications Products & Services switches, Cradlepoint routers, Spectrum laptop carts, etc.)
 Logitech  Mississippi EPL Contract IT Hardware ► Contact ByteSpeed via phone, email, live ► Normal hardware failure
NAICS Codes  Ruckus  Goodbuy Computer Hardware/Peripherals/ Networking Equip. chat, website form, or online ticket system
 Juniper  Region 6 Educational Purchasing Interlocal Cooperative What is NOT Covered Under Warranty?
334111 - Electronic Computer Manufacturing  Cradlepoint (Vector Support Portal). ► Vandalism and intentional damage
334112 - Computer Storage Device Manufacturing  Verkada ► Please use the ByteSpeed Serial number ► Theft or loss
334118 - Computer Terminal/Peripheral Equipment Manuf.  Soter Technologies Top Government Customers on the back of the machine to track ► Improper use that is not in accordance with proper care (spills, drops, etc.).
335999 - Miscellaneous Electrical Equipment & Component Manuf.  Inwin replacements, parts, or warranty issues ► Acts of nature
423430 - Computer/Peripheral Equip. & Software Merchant Wholesalers  AMD United States Naval Academy | United Service Organization (USO) (EX: 20XX-XX-XXXX). ► Accidental damage
State of Georgia | State of New Mexico
541519 - Other Computer Related Services  AsRock Shipping Warranty Parts
 Optoma Minnesota Army National Guard | City of Rapid City ► Any problems occurring in the first 30 days
 Promethean ND Bureau of Criminal Investigations of use can be reported as DOA. ByteSpeed ► ByteSpeed guarantees all warranty issues are handled in a timely manner.
will immediately fix or replace all DOA Most warranty parts will ship the same day. Accelerated shipping is also an
machines. available option when needed for crucial situations.
Computers Esports & Virtual Reality Networking & Security ► For ByteSpeed branded hardware, all warranty parts will ship with pre-paid
► Technicians can use ByteSpeed’s online return labels for the bad part to return to Bytespeed.
ByteSpeed offers a large variety of desktops, Gravity Gaming by ByteSpeed was founded on the ByteSpeed strategically aligns with networking and customer support system to submit repair ► For NON-ByteSpeed hardware (EX: Lenovo Chromebooks), warranty
laptops, and workstations ranging from everyday principles of long-term partnership and support. security solutions providers who share our core issues, track repair issues, manage their shipping coverage depends on the manufacturer.
tasks to extreme builds for the most complex We pride ourselves on not just being a hardware values and enable us to provide the best custom inventory, look up PC configurations, and ► ByteSpeed offers a custom parts closet option with quantity orders. The parts
programs. ByteSpeed desktops are backed by a provider for esports, but a company who is truly solutions for organizations across the nation. closet is an extension of ByteSpeed’s inventory, and is only to be used for maintain -
5-year warranty and free lifetime tech support. invested in the future of esports. more. To request a support portal login, ing and repairing ByteSpeed computers. As parts are used from the parts closet,
Ruckus Network Solutions | Juniper Network Solutions contact: helpdesk@bytespeed.com
Laptops | Desktops Gaming Desktops | Esports Mobile Gaming Kits Cradlepoint Wireless Network Solutions customers need to follow the standard RMA process to replenish new parts for their
NUC Mini PCs | Workstations Gravity Game Cache | Virtual Reality Headsets Servers and Battery Backups | Caching and Storage parts closet. This helps eliminate down time and makes warranty requests easier
Flight Simulation Solutions | Drones & Accessories Security, Access Controls, and Sensors for both ByteSpeed and our customers.
www.bytespeed.com sales@bytespeed.com 877.553.0777