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Registered Name: ByteSpeed LLC UEI: F4CFV7WZW5W1
Year Established: 1999 Federal Tax ID: 45-0456218
State: Minnesota CAGE Code: 5SZX3
Classification: LLC Partnership E-Rate SPIN: 143022706 BYTESPEED WARRANTY
DUNS: 123083052 E-Verify ID: 319977
BYTESPEED LLC We stand behind all of our products... guaranteed!
TECHNOLOGY SOLUTIONS ByteSpeed is committed to honoring and maintaining our warranty. Our account managers and
support team work closely with you to quickly resolve any warranty issues.
ByteSpeed has been a leading IT solutions resource since 1999. 5-year Warranty
We provide customized computer hardware, enterprise Desktops, NUCs, Workstations, Servers, Esports Desktops
networking solutions, and professional IT services nationwide.
Headquarters: 3131 24 Ave S., Moorhead, MN 56560 3yr / 2yr / 1yr Warranty
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Partner laptop warranties vary by model and manufacturer. Monitor
www.bytespeed.com and peripheral warranties vary by manufacturer. Some have a 3-year
advance replacement program through ByteSpeed, and others under
standard manufacturer warranties. Stocked base models have their
ByteSpeed offers many value-adds, including free shipping, free imaging, free lifetime tech support, risk-free evals, free custom warranty managed directly through our team.
bulk packaging, on-site parts closets, and no bloatware. Our experienced, in-house technicians act as an extension of your organization’s Please report any issues to ensure all
tech support team, saving you time and money. Organizations of all sizes enjoy working with us because we understand their needs ByteSpeed products are working properly. “ByteSpeed has been our supplier for workstations and servers
and are flexible to meet them. We are a technology partner you can count on whether you need one system or thousands. since 1999. We have had excellent results from their products.
Contact Our Support Team: Their 5-year desktop and server warranty and top notch tech
Technology Solutions Network Infrastructure Our support team is available support places them far above their competition!”
Monday - Friday, 8am-5pm CST - Richard Morgan, Tech. Director,
DESKTOPS & WORKSTATIONS SERVERS Email: helpdesk@bytespeed.com Lee County School System, Leesburg, GA
Custom ByteSpeed desktops and high-end workstations with 5-year Custom ByteSpeed servers with 5-year warranty and next business day parts Toll Free: 888.658.0715
warranty and free lifetime tech support Local: 218.227.0445 What IS Covered Under Warranty?
SWITCHES/WIRELESS Website: www.bytespeed.com/support ► Defects in materials and workmanship
MOBILE SOLUTIONS Juniper/Mist and Ruckus Switches & APs Live Chat on www.bytespeed.com ► Standard manufacturer’s warranty applies to non-ByteSpeed
Mobile laptop carts, mobile cases, warranty options branded hardware (EX: Lenovo or ASUS laptops, Ruckus APs, Juniper
CYBER SECURITY Reporting a Problem switches, Cradlepoint routers, Spectrum laptop carts, etc.)
INTERACTIVE FLAT PANELS & PROJECTORS Arctic Wolf, ESET, Microsoft Defender, and iboss’ Zero Trust Security Platform
Promethean & Optoma partnerships for IFPs (Optoma also has projectors) featuring Virtual Firewall Protection ► Contact ByteSpeed via phone, email, live ► Normal hardware failure
chat, website form, or online ticket system What is NOT Covered Under Warranty?
VDI PHYSICAL SECURITY (Vector Support Portal). ► Vandalism and intentional damage
High-end application streaming via Amazon Web Services AppStream Verkada cloud-managed cameras, smart door access, intercom systems, ► Please use the ByteSpeed Serial number ► Theft or loss
and real-time alarm notifications on the back of the machine to track ► Improper use that is not in accordance with proper care (spills, drops, etc.).
EMERGING TECH Avigilon scalable video surveillance systems, AI-powered analytics, access ► Acts of nature
Custom esports PCs, furniture, peripherals, room design, consulting, control, and alarm monitoring replacements, parts, or warranty issues ► Accidental damage
gamecache server, and more (EX: 20XX-XX-XXXX).
Comprehensive drone packages from Rocket Drones and DJI FIREWALL ► Any problems occurring in the first 30 days Shipping Warranty Parts
Redbird Advanced, dedicated Flight Simulators for immersive pilot education Juniper, Palo Alto, iboss of use can be reported as DOA. ByteSpeed ► ByteSpeed guarantees all warranty issues are handled in a timely manner.
VR Hardware and VR-based career exploration software Most warranty parts will ship the same day. Accelerated shipping is also an
will immediately fix or replace all DOA
STORAGE SOLUTIONS machines. available option when needed for crucial situations.
MDM (MOBILE DEVICE MANAGEMENT) ► For ByteSpeed branded hardware, all warranty parts will ship with pre-paid
Filewave HPE Nimble and Synology ► Technicians can use ByteSpeed’s online return labels for the bad part to return to Bytespeed.
CACHEBOX by ApplianSys customer support system to submit repair ► For NON-ByteSpeed hardware (EX: Lenovo Chromebooks), warranty
OFFICE FURNITURE issues, track repair issues, manage their shipping coverage depends on the manufacturer.
Spectrum furniture solutions for collaborative offices, workspaces, ENTERPRISE GRADE ERICSSON LTE ROUTERS inventory, look up PC configurations, and ► ByteSpeed offers a custom parts closet option with quantity orders. The parts
conference rooms, lobbies, and more Vehicle Wi-Fi closet is an extension of ByteSpeed’s inventory, and is only to be used for maintain -
Network Failover more. To request a support portal login, ing and repairing ByteSpeed computers. As parts are used from the parts closet,
MICROSOFT & GOOGLE SOLUTIONS Branch Continuity contact: helpdesk@bytespeed.com customers need to follow the standard RMA process to replenish new parts for their
Licensing procurement and support parts closet. This helps eliminate down time and makes warranty requests easier
Training and deployment services UPS (UNINTERRUPTIBLE POWER SUPPLY) for both ByteSpeed and our customers.
Eaton and Tripplite (now owned by Eaton)
www.bytespeed.com sales@bytespeed.com 877.553.0777
