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Registered Name: ByteSpeed LLC   UEI: F4CFV7WZW5W1
 Year Established: 1999  Federal Tax ID: 45-0456218
 State: Minnesota  CAGE Code: 5SZX3
 Classification: LLC Partnership  E-Rate SPIN: 143022706  BYTESPEED WARRANTY
 DUNS: 123083052  E-Verify ID: 319977




 BYTESPEED LLC  We stand behind all of our products... guaranteed!

        ByteSpeed is committed to honoring and maintaining our warranty. Our account managers and
 CAPABILITY STATEMENT  support team work closely with you to quickly resolve any warranty issues.


                                                                        5-year Warranty

  ByteSpeed has been a leading IT solutions resource since 1999.   Desktops, NUCs, Workstations, Servers, Esports Desktops
 We provide customized computer hardware, enterprise
 networking solutions, and professional IT services nationwide.     3yr / 2yr / 1yr Warranty
                                                        Partner laptop warranties vary by model and manufacturer.  Monitor
 Headquarters: 3131 24  Ave S., Moorhead, MN 56560      and peripheral warranties vary by manufacturer. Some have a 3-year
 th
                                                        advance replacement program through ByteSpeed, and others under
 www.bytespeed.com                                       standard manufacturer warranties. Stocked base models have their

        Please report any issues to ensure all                    warranty managed directly through our team.
 ByteSpeed offers many value-adds, including free shipping, custom imaging, free lifetime tech support, risk-free evals, free custom     ByteSpeed products are working properly.
 bulk packaging, on-site parts closets, and no bloatware. Our experienced, in-house technicians act as an extension of your organization’s      “ByteSpeed has been our supplier for workstations and servers
 tech support team, saving you time and money.  Organizations of all sizes enjoy working with us because we understand their needs     since 1999. We have had excellent results from their products.
 and are flexible to meet them. We are a technology partner you can count on whether you need one system or thousands.   Contact Our Support Team:   Their 5-year desktop and server warranty and top notch tech
        Our support team is available                         support places them far above their competition!”
        Monday - Friday, 8am-5pm CST
                                                                       - Richard Morgan, Tech. Director,
 What Sets ByteSpeed Apart  Partners  Contract Vehicles  Email: helpdesk@bytespeed.com   Lee County School System, Leesburg, GA
 Our Team & Industry Partners   Intel Titanium Partner  Toll Free: 888.658.0715
 Big Enough to Serve You, Small Enough to Care   Microsoft Direct Partner   NASA Solutions for Enterprise-Wide Procurement (SEWP) V  Local: 218.227.0445   What IS Covered Under Warranty?
  BuyBoard National Purchasing Cooperative
 Risk-Free Technology Evaluation   ASUS    TIPS Cooperative Purchasing System   Website: www.bytespeed.com/support   ►   Defects in materials and workmanship
 Industry Leading Warranties   Lenovo   PEPPM Technology Purchasing Cooperative  Live Chat on www.bytespeed.com  ►   Standard manufacturer’s warranty applies to non-ByteSpeed
 Free Shipping Policy   Samsung   State of Georgia End-User Computing Contract   Reporting a Problem        branded hardware (EX: Lenovo or ASUS laptops, Ruckus APs, Juniper
  Kingston   NASPO ValuePoint Data Communications Products & Services         switches, Cradlepoint routers, Spectrum laptop carts, etc.)
  Logitech   Mississippi EPL Contract  IT Hardware   ►  Contact ByteSpeed via phone, email, live    ►   Normal hardware failure
 NAICS Codes   Ruckus   Goodbuy Computer Hardware/Peripherals/ Networking Equip.       chat, website form, or online ticket system
  Juniper   Region 6 Educational Purchasing Interlocal Cooperative  What is NOT Covered Under Warranty?
 334111 - Electronic Computer Manufacturing       Cradlepoint       (Vector Support Portal).  ►    Vandalism and intentional damage
 334112 - Computer Storage Device Manufacturing    Verkada  ►  Please use the ByteSpeed Serial number    ►    Theft or loss
 334118 - Computer Terminal/Peripheral Equipment Manuf.   Soter Technologies  Top Government Customers       on the back of the machine to track    ►    Improper use that is not in accordance with proper care (spills, drops, etc.).
 335999 - Miscellaneous Electrical Equipment & Component Manuf.   Inwin       replacements, parts, or warranty issues    ►    Acts of nature
 423430 - Computer/Peripheral Equip. & Software Merchant Wholesalers    AMD   United States Naval Academy | United Service Organization (USO)         (EX: 20XX-XX-XXXX).  ►    Accidental damage
 State of Georgia | State of New Mexico
 541519 - Other Computer Related Services   AsRock   Shipping Warranty Parts
  Optoma   Minnesota Army National Guard  |  City of Rapid City  ►   Any problems occurring in the first 30 days
  Promethean  ND Bureau of Criminal Investigations        of use can be reported as DOA. ByteSpeed    ►    ByteSpeed guarantees all warranty issues are handled in a timely manner.
              will immediately fix or replace all DOA    Most warranty parts will ship the same day. Accelerated shipping is also an
              machines.                               available option when needed for crucial situations.
 Computers  Esports & Virtual Reality  Networking & Security  ►     For ByteSpeed branded hardware, all warranty parts will ship with pre-paid
        ►   Technicians can use ByteSpeed’s online    return labels for the bad part to return to Bytespeed.
 ByteSpeed offers a large variety of desktops,    Gravity Gaming by ByteSpeed was founded on the   ByteSpeed strategically aligns with networking and         customer support system to submit repair    ►    For NON-ByteSpeed hardware (EX: Lenovo Chromebooks), warranty
 laptops, and workstations ranging from everyday   principles of long-term partnership and support.   security solutions providers who share our core         issues, track repair issues, manage their    shipping coverage depends on the manufacturer.
 tasks to extreme builds for the most complex   We pride ourselves on not just being a hardware   values and enable us to provide the best custom         inventory, look up PC configurations, and    ►    ByteSpeed offers a custom parts closet option with quantity orders. The parts
 programs. ByteSpeed desktops are backed by a    provider for esports, but a company who is truly   solutions for organizations across the nation.   closet is an extension of ByteSpeed’s inventory, and is only to be used for maintain -
 5-year warranty and free lifetime tech support.  invested in the future of esports.         more. To request a support portal login,     ing and repairing ByteSpeed computers. As parts are used from the parts closet,
 Ruckus Network Solutions | Juniper Network Solutions        contact:  helpdesk@bytespeed.com
 Laptops  |   Desktops   Gaming Desktops  | Esports Mobile Gaming Kits  Cradlepoint Wireless Network Solutions  customers need to follow the standard RMA process to replenish new parts for their
  NUC Mini PCs  |  Workstations  Gravity Game Cache | Virtual Reality Headsets  Servers and Battery Backups | Caching and Storage  parts closet. This helps eliminate down time and makes warranty requests easier
 Flight Simulation Solutions  |  Drones & Accessories  Security, Access Controls, and Sensors  for both ByteSpeed and our customers.
                                          www.bytespeed.com         sales@bytespeed.com             877.553.0777
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