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(vi) How Collected Information Is Kept Secure
The security section of your privacy policy should describe how you ensure
that all consumer information is protected from unauthorized disclosure and theft.
If you share information with third parties, what steps do you take to ensure that
they keep the information secure? Avoid describing the level of security in
absolutes. There is no such thing as absolute assurance of security.
(vii) With Whom You Share Collected Information
It is not necessary that you list in your privacy policy every single company,
organization, business partner, or entity that you might share collected information
with. You should, however, mention types of entities you will share information
with, such as other nonprofit organizations, business partners, credit card
companies, and government agencies. For each type of entity, list the type of
collected information you would share and under what circumstances.
(viii) Date Stamp Your Privacy Policy and Provide Contact
Information
Privacy policies change over time. It is important to include the effective date
of the policy and information on how changes will be handled and posted.
Additionally, provide a contact point for anyone who has questions or comments
about your policy or practices. A physical address and an appropriate e-mail
address should be provided to the consumers. It is important that their questions
be acknowledged and responded to in a timely fashion.
e. CAN-SPAM for Nonprofits
No legitimate nonprofit organization wants to be known for sending spam
out to potential donors. The federal law regulating spam is the Controlling the
Assault of Non-Solicited Pornography and Marketing Act of 2003, 15 U.S.C. sections
7701-7713 (2003) (the “CAN-SPAM” Act). The CAN-SPAM Act is a federal law
regarding the sending of commercial e-mail. And the law (and its steep penalties)
potentially applies to activities of nonprofit organizations.
Under the CAN-SPAM Act, e-mails containing transactional or purely
informational content are generally not covered. Examples of transactional content
would include confirmation of registration or receipt of a donation, invoice and
account information, and notice of expiration of services. Commercial e-mails that
promote a product or service would trigger CAN-SPAM requirements. There are
WASHINGTON NONPROFIT HANDBOOK -269- 2018