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• Give details about the victim’s condition
Is the person bleeding severely? Choking? Unconscious? How long
ago did the incident occur?
• Describe first aid
If someone else is present and giving first aid, what kind is it?
CPR or other emergency care?
• Describe the victim’s location
Is he or she in the upstairs bedroom? Downstairs on the bathroom
floor?
• Listen carefully
Then write down instructions Ask the dispatcher to repeat the
information
• Don’t hang up too soon
Wait until the dispatcher tells you to hang up
• Make sure your house number is clearly visible
If it’s dark, turn a light on outdoors to show your house number
STRESS MANAGEMENT
49 Healthy ways to deal with stress
Take common clues to stress — headaches, upset stomach, trouble
sleeping — seriously Learn to manage stress with these techniques:
• Change the factors you can
You may not be able to walk away from a stressful job or home
situation, but you can develop new responses to defuse anger or
conflict You can also learn to manage your time better with stress-
lowering techniques — from delegating household responsibilities
to just saying no
• Exercise regularly
The natural decrease in adrenaline production after exercise may
counteract the stress response Physical activity can relieve
symptoms of anxiety Along with medical care and counseling,
exercise can help improve anxiety and depression
50 Head-to-Toe Health Tips 45