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FY 2022 ANNUAL REPORT | GEORGIA DEPARTMENT of DRIVER SERVICES

TECHNOLOGY AND INNOVATION

VIRTUAL ROAD TEST

The pandemic caused customers

and team members to become
apprehensive about driving in
vehicles with persons not living in
their households.

DDS was innovative and used technology to
address this concern. The agency created a
contactless road test, Virtual Road Test (VRT),
which began as a pilot program in December
2021 and by January 2022 VRT’s became
available at all Customer Service Centers.
VRT utilizes an innovative dash camera that allows the applicant’s dashboard when the test is over. It
the driver examiner to perform the driving skills offers live-streaming, accident retrieval, distracted
test remotely. The examiner is able to use cutting driving detection, reporting, data analytics.
edge technology to view the applicants as they The system is internet-based and can be viewed
are driving on the road as well as provide driving from anywhere with an internet connection and
instructions through two-way communication. correct passcodes. A cellular sim card is placed in
The camera is easy to install and remove from the camera to provide operability.

FY 2022 ANNUAL REPORT 11