Page 12 - Final DDS_FYAnnualReport2022

GEORGIA DEPARTMENT of DRIVER SERVICES | FY 2022 ANNUAL REPORTFY 2022 ANNUAL REPORT | GEORGIA DEPARTMENT of DRIVER SERVICES

TECHNOLOGY AND INNOVATION

CUSTOMER SERVICE KIOSKS

Thanks to Governor Brian Kemp Having these self service kiosk technology will be

and the Georgia General Assembly, an additional time saving option for customers.
the Department received funding The kiosk will allow customers to update and
print temporary licenses and permits legal for
to purchase 21 license kiosks for its driving for people seeking to renew their current
customer service centers. credentials.

Thirteen of the 21 kiosks will be placed in our DDS believes that this will be a popular option for
centers with the highest customer demand, the customers similar to our online services and free
metro Atlanta area centers. mobile app, DDS 2 GO.
These machines are similar to 53 already used
by the Georgia Department of Revenue (DOR) for
tag renewals. DDS will also partner with DOR to
use the existing kiosks located in various grocery
stores throughout the state.

12 GEORGIA DEPARTMENT OF DRIVER SERVICES