Page 12 - TEST 1

HAND GESTURES
The megaphone for all of the other communication tactics, your hand gestures help to reinforce your verbal and nonverbal communication and helps to quickly convey your message to customers and coworkers. Here are some examples of some common gestures and what verbal response can accompany it, or what it conveys nonverbally.
THUMBS UP
TWO THUMBS UP
INDEX FINGER
“Yes!”, “Okay!” Got it!” “Have a great day”
“All good!”
“One moment please”, “I’ll be right with you!”
HAND TO HEART
FIST TO HEART
POINTING
(ALWAYS OPEN-HANDED)
“I’m here for you”, “Thank you”
“Feeling strong”,
“I care”, “Thank you!”
“That way”, “Over there”, “Right here”
FRIENDLY WAVE
PRAYER HANDS
HANDS ON HIPS
“Hi!”, “Goodbye!”, “Great to see you again!”
“Please”, “thank you”, get someone’s attention, show you are listening attentively
To deter direction to an area or to be attentive