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S/N   SUBSIDIARIES LOCATIONS.                KEY ACHIEVEMENTS IN 2017
               3         Congo DR                  i         Successful implementation of RTGS, ACH and CTS for
                                                             Central Bank of Congo Dr
                                                             In February 2017, Access Bank DR Congo was selected as
                                                             one of the five banks out of the total number of twenty one,
                                                             to pilot the implementation of the RTGS, ACH and CTS proj-
                                                             ect of the Central Bank of DR Congo. This was successfully
                                                             implemented in September 30, 2017.

                                                   ii        Won accolades from the Central Bank of Congo Dr and
                                                             Ministry of Finance for National Civil Servants Payment
                                                             Programme.
                                                             In July 2017, Access Bank DR Congo was one of the three
                                                             Banks adjudged to have performed excellently in the na-
                                                             tional civil servant payment programme in the first half of
                                                             the year by the committee set up by the Central Bank of DR
                                                             Congo and the Ministry of Finance.

                                                   iii       Increased brand visibility by opening 3 new branches
                                                             and 6 (six) Automated Teller Machines (ATMs)
                                                             Successful opening of three new branches during the
                                                             year thus improving the Bank’s visibility and accessibility in
                                                             the three very important provinces in DR Congo namely
                                                             Kinshasa, Lubumbashi and Matadi. We have also onboarded
                                                             additional 8,500 local ATM card users, thus increasing our lo-
                                                             cal ATM card base from 11,000 in 2016 to 19,500 at the end
                                                             of November 2017.

                                                   iv        Secured the mandate for the payment of additional
                                                             30,000 Civil Servants in 2017.
                                                             Through this mandate, we successfully on-boarded an addi-
                                                             tional 13,000 civil servant salary accounts during the year.
               4         Zambia                    i         National Pension Scheme Authority (‘NAPSA’)
                                                             Collection Platform:
                                                             Implementation of a robust National Pension Scheme Au-
                                                             thority (‘NAPSA’) collections platform.

                                                   ii        Multi-Channel Support Award:
                                                             Access Bank Zambia was awarded the ‘2017 Efficient
                                                             Utilization of Multi-Channel Support Award’ by Zambian
                                                             Institute of Customer Management (ZICM)


                                                   iii       Corporate Social Responsibility:
                                                             Access Bank Zambia Partnered  with  the  University Teach-
                                                             ing  hospital  and  trade  king  to donate mother and baby
                                                             hampers, bed sheets and cleaning materials and  other
                                                             items  to  the maternal health  ward
               5         Gambia                    i         Teller Implant at Gambian Revenue Authority (‘GRA’):
                                                             Establishment of Teller Implant at Gambia Revenue Authori-
                                                             ty Corporate Head Office in Banjul.









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