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P. 105
COMPUTER SYSTEM SERVICING NC II - CBLM
ANSWER KEY 2.2-3
1. "Own" the problem as yours
2. Clarify the Problem.
3. Analyze the Cause.
4. Solicit Alternative Solutions To the Problem
5. Selecting One or More Alternatives for Action
Date Developed:
SECTOR ELECTRONICS Document No.
May 04, 2020
RTC Issued by:
ZAMBOANGA QUALIFI- COMPUTER Developed By: Page 104
City CATION SYSTEM Mario Elmer B. Revision #___ of 256
SERVICING NC II Tolo