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COMPUTER SYSTEM SERVICING NC II - CBLM




                                               ANSWER KEY 2.2-3



                                       1.  "Own" the problem as yours
                                       2.  Clarify the Problem.
                                       3.  Analyze the Cause.
                                       4.  Solicit Alternative Solutions To the Problem
                                       5.  Selecting One or More Alternatives for Action






































                                                             Date Developed:
                          SECTOR         ELECTRONICS                             Document No.
                                                               May 04, 2020
              RTC                                                                Issued by:
          ZAMBOANGA       QUALIFI-         COMPUTER          Developed By:                         Page 104
               City       CATION             SYSTEM           Mario Elmer B.     Revision #___     of 256
                                        SERVICING NC II             Tolo
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