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COMPUTER SYSTEM SERVICING NC II - CBLM




               BASIC UC-1 LEARNING OUTCOME 1: OBTAIN AND CONVEY
                                                                  WORKPLACE INFORMATION



               CONTENTS:

                     Parts of speech
                     Sentence construction
                     Effective communication

               ASSESSMENT CRITERIA:

                   1.  Specific relevant information is accessed from appropriate sources.
                   2.  Effective questioning, active listening and speaking skills are used to gather
                       and convey information
                   3.  Appropriate medium is used to transfer information and ideas.
                   4.  Appropriate non-verbal communication is used.
                   5.  Appropriate lines of communication with superiors and colleagues are
                       identified
                   6.  Defined workplace procedures for the location and storage of information.
                   7.  Personal interaction is carried out clearly and concisely.

               CONDITIONS:
                       The students/ trainees must be provided with the following:
                     Writing materials (pen & paper)
                     Reference (books)
                     Manuals

               METHODOLOGIES:

                     Group discussion
                     Interaction
                     Lecture
                     Reportorial

               ASSESSMENT METHODS

                     Written Test
                     Practical/Performance Test
                     Interview





                                                             Date Developed:
                          SECTOR         ELECTRONICS                             Document No.
                                                               May 04, 2020
              RTC                                                                Issued by:
          ZAMBOANGA       QUALIFI-         COMPUTER          Developed By:                         Page 11 of
               City       CATION             SYSTEM           Mario Elmer B.     Revision #___     256
                                        SERVICING NC II             Tolo
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