Page 46 - MarTol Css Cblm Basic

COMPUTER SYSTEM SERVICING NC II - CBLM

INFORMATION SHEET 1.2-2
TYPES OF FORMS

Learning Objectives:
After reading this information sheet, the student/ trainee should be able to;
1. Determine what a written communication is.
2. Identify the characteristics of workplace information
3. Identify the different types of information kept by agricultural and
horticultural workplaces.

WRITTEN COMMUNICATION
Companies/ enterprises often require workers to use written forms of
communication. This may involve reading workplace notices and instruction such as:
 signs and labels
 notes, messages and memos
 rosters and work schedules
 safety material and notices
 invoices and dockets with customer information
 tables and simple graphs.

Employees may also be required to write down information, messages and
material and tool requirements. They will need to fill out a variety of workplace forms.

To be effective, written workplace information must be:
1. Clear – the handwriting must be legible and the information written in a
manner that will not be confusing.
2. Concise – the message should be written in simple language using short
sentences or point form. Unnecessary information and repetition should be
avoided.
3. Correct – accuracy is very important when writing down information. If taking
a phone message, read the details back to the caller, especially names,
addresses and phone numbers. Use correct terminology where appropriate.
4. Courteous – as with verbal communication, the style of the language chosen
should be appropriate to the situation and the reader.

Workplace information
Primary industry businesses regularly collect record and report workplace
information. This is done to fulfill production, business and legal requirements.

Date Developed:
SECTOR ELECTRONICS Document No.
May 04, 2020
RTC Issued by:
ZAMBOANGA QUALIFI- COMPUTER Developed By: Page 45 of
City CATION SYSTEM Mario Elmer B. Revision #___ 256
SERVICING NC II Tolo