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How to Request Security Documentation

and Reporting (e.g. the SOC 2 report, PCI

certificates, etc.)

To process security-related reports we use an internal tool known as SRDS (Security Reports
Distribution System). The SRDS tool lets us automate the watermarking, sending, and tracking
of security-related reports (such as the SOC 2 report, Equinix’s ISO 27001, or the PCI AoC) to
customers.

1. Report Request Process
AE’s – Please work with your aligned SE and complete the steps below. These are required
steps and will help your SE process your requests faster.

1) Upload a completed NDA (signed by the customer and countersigned by RC) and attach to
either the Salesforce Account or Opportunity. A blank copy of our NDA form can be found
under InfoCentral | Legal Forms (link).
2) Provide direct link to the above Salesforce Account or Opportunity (do not provide a link to
the NDA itself).
3) Provide an email address of the customer(s). The SRDS tool sends security-related reports
to the customer directly.

Once these steps are completed, your aligned SE will use the SRDS tool to process the
requested reports for you.

2. Help Resources
1) NDA, contract, or Legal assistance: salesdesk@ringcentral.com
2) SRDS assistance: reach out to your aligned SE for help
3) Additional security-related questions: reach out to Jaysin Nguyen, Nasar Massis, Megha
Thakkar, or Michael Machado

v3.1 | March 27, 2019 Internal Only | RingCentral Confidential 1