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PCI AoC UK Report (Attestation of This is a detailed report that describes our
Compliance) setup for collecting credit data as a
merchant. Note: Our service is not PCI
certified.

RingCentral Pen Test Report RingCentral performs a penetration test once
a year. This report provides a redacted
version of the pen test report.

Equinix Reports
Report Type What They Cover
Equinix (EMEA) SOC 2 This report covers Equinix’s SOC 2 controls
for EMEA.

Equinix (North America) SOC 2 This report covers Equinix’s SOC 2 controls
for North America.

Equinix ISO 27001 Certificate This certificate demonstrates that Equinix has
undergone an ISO 27001 audit. ISO 27001 is a
global standard and certification, recognized
worldwide.

Equinix ISO 9001 Certificate ISO 9001 is a series of standards that has
been deemed to represent good quality
management practices by international
consensus, consisting of a
set of standards and guidelines related to
quality management systems.

inContact Reports
Report Type What They Cover
inContact PCI Guide & Responsibility This document demonstrates responsibilities
Document between NiCE inContact, Customer (tenant)
and Joint responsibility between between NiCE
inContact & Customer (tenant). There are
certain controls that the customer (tenant) us
responsible for, for e.g. physical security &
environmental controls.

inContact PCI AoC Report This is inContact’s self-certification for PCI as a
merchant. This report does not cover
inContact’s PCI level 1 (QSA certified)

v3.1 | March 27, 2019 Internal Only | RingCentral Confidential 3