Page 33 - Grand Travel - Demo Prototype-RayD
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Grand Travel Demo
Engage Digital
Solution URL Username Password
Engage Digital https://connectcentral2.engagement alain.mowad@ringcentral.com Ringcentral123
.dimelo.com/
Twitter https://twitter.com JamesFultonLive Dimelo75009
Buffer https://www.buffer.com julien.rio@ringcentral.com Dimelo75009
Messaging
RingCentral Engage Digital enables you to offer a true digital omni-channel experience to your
customers. By aggregating digital communications across chat, email and social channels,
Engage Digital:
● Allows customers to engage with your company on any digital channel, including social
channels such as Facebook, Twitter and Instagram
● Ensures you don’t miss a single touch point with your customers
● Provides a simple interface for agents to communicate with your customers on any
digital channel without having to acquire any special expertise or knowledge on that
digital channel
● Provides detailed metrics allowing your company to gain useful insights into how your
customers are communicating with you and what they are saying
Engage Digital Demo
Action: Log into Engage
Author: Alain Mowad Page 33 of 73

