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Grand Travel Demo






               Engage Digital

                Solution          URL                         Username                      Password

                Engage Digital    https://connectcentral2.engagement  alain.mowad@ringcentral.com   Ringcentral123
                                  .dimelo.com/

                Twitter           https://twitter.com         JamesFultonLive               Dimelo75009

                Buffer            https://www.buffer.com      julien.rio@ringcentral.com    Dimelo75009



               Messaging

               RingCentral Engage Digital enables you to offer a true digital omni-channel experience to your
               customers. By aggregating digital communications across chat, email and social channels,
               Engage Digital:
                   ●   Allows customers to engage with your company on any digital channel, including social
                       channels such as Facebook, Twitter and Instagram
                   ●   Ensures you don’t miss a single touch point with your customers
                   ●   Provides a simple interface for agents to communicate with your customers on any
                       digital channel without having to acquire any special expertise or knowledge on that
                       digital channel
                   ●   Provides detailed metrics allowing your company to gain useful insights into how your
                       customers are communicating with you and what they are saying


               Engage Digital Demo



               Action: Log into Engage



























               Author: Alain Mowad                                                             Page 33 of 73
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