Page 78 - PHP CA Resource Guide
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It may be necessary to view a member from another portal in QNXT. If you need to see a members information while looking at a Sponsor you can use the “Members” tab on the right hand side of the Sponsors screen. This will open a separate window with the members information, allowing you to close one of the tabs (Sponsor tab or Member tab) when done using, or toggle between both. You can search for members through the sponsor with a specific effective date.
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Care Advocate Resource Guide 2021 Q1-Q2