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GLOSSARY

Glossary of Terms

DOT Department of Transport
Signage type for typical road signs (heads on posts) such as pedestrian crossings, stop, give way
etc.

CI Centre Island
First line of equipment, parallel to customer counter

C/F/P Chicken Fillet Pie (station)
VAT fry station (combined) that cooks the above items

UHC Universal Holding Cabinet
Holds cooked proteins after batch cooking but prior to sandwich building

MFY Made For You
Kitchen platform where all sandwiches are assembled to order

Bev Cell Beverage Cell
Designed area to group all drinks equipment together so beverage can be operated as a
production line. Often linked to McCafe promotion

BOAT Beverage Order Assembly Table
Location where all beverages are placed for runners to collect and present to customers

OAT Order Assembly Table
Location where all sandwiches are placed for runners to collect and present to customers.
Located at the end of the MFY line

KVS Kitchen Video Screen
Monitor above work stations in the kitchen displaying customer orders to be prepared

HMC Happy Meal Column
Merchandising display in the DA to promote happy meals

ERDDS European Restaurant Design Development Studio
McDonald’s European design team

SOK Self Order Kiosk
Remote order point, away from the counter where customers can order themselves

Tablet Table
Feature seating which accommodates fixed, Samsung tablets