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~ Cross-Border Magazine ~                                                                                                      ~ Founder ~




            INDEX                                                                                                                  COLUMN











              3	 FOREWORD                                                                                                          DON’T FORGET THE EMERGING MARKETS!

              5	 COLUMN JEROEN LEENDERS                                                                                               t surprises me that so far only a small group of online retailers see the pos-
              6  CASE: NOPPIES                                                                                                        sibilities of the emerging e-commerce markets. Of course China, that’s clear,
                                                                                                                                   Ibut in my experience, many brands and retailers prefer to opt for developed
             12  GLOBAL SEO & LOCALISATION
                                                                                                                                   markets because they think it’s more save and easy to start cross-border activities
             14  INSIGHTS: BAKER ROSS                                                                                              there. That seems fair enough, but as far as I am concerned, it’s not a very vision-
                                                                                                                                   ary approach and a kind of herd behavior. Okay, a big advantage of starting your
             19  GLOBAL ORGANIZATION
                                                                                                                                   cross-border sales in a developed market such as the US, UK or Germany is that
             24  A COFFEE WITH PATRICK WALL                                                                                        the people are used to buying online and their average order value is higher than in
             26  INTERVIEW: VINICIO                                                                                                the underdeveloped countries, but what about the enormous marketing costs and
                                                                                                                                   efforts to get traffic, the very strong competition and therefore the lower margins
             32  MEET THE MILLENNIALS                                                                                              and less growth potential?
             34  INTERVIEW: VALMANO
                                                                                                                                   When I take a look at Europe, for me it’s crystal clear that the Southern Euro-
             40  VALUE ADDED SERVICES                                                                                              pean countries are the most interesting online markets. Why? Because there are a
             44  ZAMRO                                                                                                             lot of people who live there, and they only recently started buying online, so the
                                                                                                                                   growth is potentially high and the marketing costs are relatively low. Another big
             50  PANEL                                                                                                             advantage is that the people in the emerging markets are used
             52  ALIBABA’S ALLIANCES                                                                                               to cross-border because of the lack of enough local players.
                                                                                                                                   Countries like Italy, Spain and Turkey are the most interesting.
             56  MINI ONE STOP SHOP                                                                                                In these markets, you still can get top SEO rankings against
                                                                                                                                   normal marketing spendings, which in countries like the UK   COLOFON
                                                                                                                                   and Germany is already impossible to achieve. Be aware that
            PARTNERS                                                                                                               shopping through mobile is very popular, so be sure to focus on
                                                                                                                                   good responsive sites or to sell directly through an app. A quick
                                                                                                                                   start to enter through markets places such as Amazon and   FOUNDER & PUBLISHER JEROEN	LEENDERS
                                                                                                                                   eBay can speed up a fast market entry.
                                                                                                                                                                                        EDITOR-IN-CHIEF JANINE	NÖTHLICHS
                                                                                                                                   And what about a country like India? The online game has just   EDITOR ELLIE	WEATHERLY
                                                                                                                                   started there and it’s a no-brainer that it will be the second
                                                                                                                                                                                        GRAPHICS DESIGN & LAYOUT FEMKE	HOOGLAND
                                                                                                                                   largest e-commerce market after China in the next ten to fif-
                                                                                                                                   teen years. South America is interesting too, because there the   PHOTOGRAPHY  LÉON	VAN	BON	AND
                                                                                                                                                                                                     DAGMAR	SPORCK
                                                                                                                                   online party has just started too. Yes, of course, your conversion
                                                                                                                                   rates will be lower when you start because people also use the
                                                                                                                                   internet to browse and take more time before they decide to   WEBSITE: WWW.CROSS-BORDER-MAGAZINE.COM
                                                                                                                                   buy an item, but getting started now is a good time to build up
                                                                                                                                   your business and get the wheel of fortune spinning.
                                                                                                                                                                                        If you are interested in learning more about sponsorship or
                                                                                                                                   So my advice is to keep a close eye on India, South America   advertising opportunities or you would like to discuss creating
                                                                                                                                   (the whole continent), Spain, Italy, Turkey and of course the   a customised plan to meet the needs of your company, please
                                                                                                                                                                                        contact: info@cross-border-magazine.com
                                                                                                                                   Eastern European countries. Keep following us on cross-
                                                                                                                                   border-magazine.com, because we will keep writing daily about   The Cross-Border Magazine is owned and published by Salesupply
                                                                                                                                                                                        Holding BV. No person, organisation or party can copy or re-produce
                                                                                                                                   the development in these markets.
                                                                                                                                                                                        the content of the Cross-Border Magazine or any part of this
                                                                                                                                                                                        publication without a written consent from the editor-in-chief or
                                                                                                                                   Enjoy reading!                                       publisher. The publisher, authors and contributors reserve their rights
                                                                                                                                   Jeroen Leenders,                                     with regards to copyright of their work.
                                                                                                                                   Founder Cross-Border Magazine
                                                                                                                                   info@cross-border-magazine.com







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