Page 34 - P4403.59-V58_Numark Pharmacy Magazine December PRINT

Collecting and acting on feedback

Regardless of which method you use, it's essential to regularly
1 Compile and analyse data
review and analyse the feedback collected. Implementing the
following steps ensures you’re responsive to patient needs:

Periodically review survey results, feedback
2 Plan and prioritise services
forms, and other data sources to find common
themes and specific needs.

Based on the identified needs, prioritise which
services to introduce first. Consider factors
3 and potential revenue.
such as patient demand, resource availability,

Communicate with patients
Keep your patients informed about new
services being introduced. Use in-store
4 direct communication to share this news.
posters, flyers, social media updates, and

Evaluate and adapt
After launching a new service, continually
collect feedback and evaluate its success.
Be willing to make adjustments based on
patient response and demand.

Numark are here to help you!

As your dedicated membership organisation, you can count on us to support you in setting up
and delivering successful private services.

Marketing
Actively promote private services through in-store displays,
social media, and local community outreach. Highlight the
Training convenience, affordability, and health benefits of these
Ensure that you and your services, particularly as the new year approaches. To help
staff are adequately you drive patient awareness and in turn increase footfall and
trained and certified potential income, we have developed downloadable resources
to provide the private and Point of Sale marketing materials to help you promote
services you wish to the services you might deliver. Download now by visiting the
offer. On NumarkNet Resource Centre at numarknet.com/resource-centre and
we have developed selecting ‘services.’
comprehensive training You can also print any additional materials you require
resources and modules to through our new Discount Partners supplier, Footprint South, a
ensure you are up to date leading print and marketing agency that are offering exclusive
with your knowledge. Visit rates for Numark members, with a minimum discount of 20%
numarknet.com/training off all orders! Find out more at numarknet.com/member-
benefits/enhanced-discounts/footprint

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P4403.59-V58_Numark Pharmacy Magazine December 244.indd 34 11/11/2024 11:18:09