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DSA-410 Data Analysis and Modelling 3(3-0-6)
Prerequisite : No
Corequisite : No
Standards and techniques for business data management. Develop models and predictions
to support decision of management. Data analysis for strategy management in modern business.
Tools for business analysis and introduction to business intelligence. Report generation and
presentation.

DSA-416 Special Topic in Data Science and Analytics 1 3(3-0-6)
Prerequisite : No
Corequisite : No
Particular up-to-date technology problems or topic under approval by lecturer and dean of
faculty.

DSA-417 Special Topic in Data Science and Analytics 2 3(3-0-6)
Prerequisite : No
Corequisite : No
Particular up-to-date technology problems or topic under approval by lecturer and dean of
faculty.

DSA-420 Customer Relationship Management : CRM 3(3-0-6)
Prerequisite : No
Corequisite : No
Concept of customer relationship management, success factors of customer relationship
management, management of sales data and customer service, selection of CRM strategies,
management and sharing of customer data, tools for collecting customer data, service level
agreement, Internet-based CRM, customer satisfaction studies, revision of CRM strategies, related
computer laboratory.