Page 16 - Contact Center Magazine.pdf
P. 16
L ets Welcome our New CC
Management Colleagues together
Mr.Syed Danish Ali has joined Cont act Cent er
RWP as Manager Training wit h vast
experience of Qualit y and Training in Telecom
Indust ry specially in Cont act Cent ers.
Along wit h his major responsibilit y of looking
aft er Training & Process Improvement t asks,
he will be involved in Operat ions.3
Mr. Ali Mazhar has joined CC
Wafaqi as ?Manager Training?. He
has a good background of Cont act
Cent er experience in QA, Training
& St andardizat ion. Before joining
PTCL, he worked in QA & t he
Training sect ion of Mobilink.
Naeem Anwar is t he lat est addit ion in our
Cont act Cent er Management , Naeem has been
working as a Qualit y Supervisor and has shown
t remendous skills and abilit ies which are
essent ial in a leader. He has been working in
CC RWP since more t han 6 years his new role is
Assist ant Manager Ret ent ion and Winback.
