Page 3 - WCC 2019 BPM Brochure
P. 3

PERFORMANCE                                         EXECUTING PROCESS

            IMPROVEMENT STRATEGIES                              IMPROVEMENT SOLUTIONS
            Using Lean, Six Sigma and Reengineering             Making Great Ideas Work in the Real World
            to Improve                                          2 Day Seminar / December 10  and 11
                                                                                                  th
                                                                                          th
            Business Results                                    9:00 am – 4:30 pm (13 CPEs)
            2 Day Seminar / November 19  and 20                 $ 995.00
                                       th
                                              th
            9:00 am – 4:30 pm (13 CPEs)                         Implementing process change requires a powerful
            $ 995.00                                            combination of “soft” skills and “hard” skills:
            Think about it, all performance improvement         Techniques that will win widespread support for
            methodologies (PDCA, Six Sigma, TQM,                process changes and methodologies to implement
            reengineering, etc.) have four elements in          the solution effectively.
            common: Customer value, process maps and            For companies that are investing significant financial
            measures, root cause analysis and improvement       capital in new technology or significant political
            strategies. The tools and other techniques taught   capital in process improvement or reengineering,
            in this seminar will enable you to use the right    Executing Process Improvement Solutions is an
            data and right tools to craft the right solution to   essential seminar that will help your company realize
            improve performance.                                its vision for the future.
            LEARNING OBJECTIVES:                                LEARNING OBJECTIVES:
            • Evaluate which “tools” should be in               • Engage stakeholders to win support
               your process improvement toolbox                    for process change
            • Measure and analyze process performance           • Evaluate factors that could hamper
            • Recognize trends in performance                      or foster implementation
            • Identify the factors that limit quality, slow     • Create effective process improvement
               service time and increase costs (Lean)              project plans and controls
            • Understand variability and how it drives your     • Implement the solution on time and
               improvement tactics (Six Sigma)                     within budget
            • Evaluate and apply process improvement            • Transition from implementation to day-to-day
               alternatives                                        execution of the improved process
            • Develop results-oriented solutions that           • Measure and monitor results
               will yield improved business results             • Establish practices to sustain the
                                                                   gains in performance
            SEMINAR OUTLINE:
            I. Approaches to Process Improvement                SEMINAR OUTLINE:
            II. The Customer First                              I. The Challenge of Deployment and Integration
            III. Lean: Focus on Customer Value                  II. Deployment: Seeing the Big Picture
            IV. Six Sigma: Optimizing Performance               III. Deployment: Enabling Change
            V. Your Improvement Strategy                        IV. Deployment: Executing the Solution
                                                                V. Integration: Living the Solution






                                                                Our instructors and program are registered with the:
                  You can take all three
                  two-day Business Process
                  Management (BPM)
                  seminars and earn a
                  Certificate from Westchester
                  Community College. Speak to
                  Jim Irvine at (914) 606-6658
                  about pricing.                                For additional information and extended
                                                                seminar outlines, visit us online at
                                                                https://www.sunywcc.edu/bpm
                                                                or Call Jim Irvine at (914) 606-6658
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