Page 6 - COVID-19 english

1. Anticipate
Main challenges
Identify critical aspects •
• Which people, areas and services will be most •
impacted?
• Which services or controls should be reviewed?
• What would be the main impacts of the changes? •
• Which soft skills do people need to handle crisis?
SAP SuccessFactors Insights
Keep employee data updated
Use an integrated workforce and structure data base to identify groups of people at risk and business areas to focus on
Update skills catalogue for the team, quick search of capabilities
• Develop a business continuity plan that contains the key jobs, roles and skills to keep the organization operating
• Create pulse to measure what employees expect from the company to work at home
Evaluate scenarios and new ways of working •
• How should HR be prepared if crisis will be •
continue for more 15 days?
• How will the future employee communication be? •
• If home office will be extended for more x days, •
what should HR and Managers do? •
• How many employees have been impacted? How
can they be replaced? •
• How can employees and managers have a clear
knowledge of the impact on their activities? •
Provide different types of communication • channels and new tools
• Besides email, which other channels are available •
to support employee communication?
Improve absence management
Evaluate turnover and reinforce employee branding
Search temporary employee replacements
Use innovative interview and recruiting tools Manage contingent employees for temporary replacements
Implement continued performance and feedback process
Create or update and publish the home office policy and tips
Reinforce business purpose during contingency through cascading employee objectives Improve HR services and mobile options to reduce face to face interactions
• Provide new tools to enable home office and guide for leaders to manage this
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