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The Business Discovery Workshop
Business Discovery Workshop Knowledge and Skill Capabilities:
• Knowledge of customer’s business
• Knowledge of customer’s industry
• Knowledge of how their competitors are using technology
• Knowledge of Cisco’s generic and industry solutions
• Subject matter expertise (eg security expert, data center expert, etc)
• Negotiation skills • Listening skills
• Teaching skills • Motivational skills
• Influencing skills • Tact and diplomacy skills
• Time management skills • Leadership skills
• Rapport building skills • Team working skills
• Creative thinking skills • Problem solving skills
• Entrepreneurial skills …this list is nowhere near definitive, what did you have?