Page 15 - FAST IT Workshop
P. 15

Example:
Cisco’s own digital journey

                   FROM                 Change Program                                 TO

VerticaI IT organization, function-centric GovernanccIeTapoargbailnitiizeastiaocnroaslisgnfuendcwtioitnhsbusiness

Technology, systems focus                   Roles Customer / client-focused

IT  measured  on  delivery    and  availabCilihtyange  managefITomcmueesntrotincsebnads-teod-eonndisnetervgircaeteddeslitvreartyegies,
of  systems

Solutions  designed   with    customer  inpSutervice   taxonbCouamspiaynbeislisty,  roadmaps developed       with  the
                                                                                    strategic alignment

IT assesses   and  conveys    development   Service    costIciTnugsdtioscmuesrsse/scTliCenOtswith  internal
costs

Reward custom      /  unique  architecture  Service    catalosRgoeulwuetairodnrseuse,  leverage    of  existing
approach
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