Page 36 - BT Advise Sales Workshop

Comparing Modes

Aspect Traditional, "Mode I" Agile, "Mode 2"

Goal Reliable, fit for purpose Adaptable, fit for change

Value Cost minimisation/price performance Drive revenue, customer experience,

innovate

Governance Plan-driven, approval-based Sense & respond, process/outcome-based

Sourcing Enterprise suppliers, multi-year contracts Enterprise or Small/new vendors, short-

term deals
Approach Waterfall, formal control, individual effort Agile/scrum, DevOps, collaborative effort

Talent (skills) Conventional approaches, well defined New, experimental or uncertain/ill-

projects defined projects

Culture IT-centric, remote from customer Business-centric, close to customer

Projects Long (months/years) Short (hours/days/weeks)

Applications ERP, Financial, "run the business" Customer-facing, "grow/change the

business"

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