Page 54 - PBT - Partner Business Transformation
P. 54
Revised Services Offerings
Pre Sales Services Configuration Post Sales
& Implementation
• Cloud-readiness • Remote monitoring and
assessments and • Provisioning and set-up management
requirements based on prepackaged
parameters • User training
• Data migration • Managed help desk
planning (if • Data migration • Service level and usage
appropriate)
• Infrastructure and reporting
• Workflow or business application integration
process consulting • Account management
• Security and access • Managed service
• Industry-specific policies /definitions
customization offerings
• Testing
• Solution adoption
• Integration of multiple services
cloud offerings