Page 15 - CHCS

Supporting Student Notes:

Cisco delivers this integrated collaboration experience through a comprehensive solution set across a range of employee types, use cases, and
business functions—for organizations of all sizes.

• Unified Communications: Cisco offers a market-leading unified communications platform for enterprise and mid-market customers delivered in
the cloud or on premise. The solution delivers integrated voice, video, mobility, and presence services across IP phones and video endpoints,
mobile and desktop devices, and web and business applications.

• Customer Collaboration: Cisco Customer Collaboration products create the foundation for positive customer service—the key to building a
stronger business. They help you engage more proactively with your customers, connecting people with the information, expertise, and support
they need when and where they need it most.

• Conferencing: Cisco’s conferencing solutions help you bring employees, customers, and partners together to collaborate from anywhere with
integrated voice, video, and content sharing

• Collaboration Endpoints: We offer a broad range of endpoints—from IP phones and video conferencing to web, mobile, and desktop clients.
Cisco endpoints provide a consistent user experience when paired with our Unified Communications, Customer Collaboration, and Conferencing
solutions.

• These solutions offer interoperability through industry-standards-based protocols and open APIs that are extensible and interoperable. And they
can be delivered on premise, from the cloud, or fused together to offer the best of both worlds. What we call cloud fusion. The collaboration
portfolio is supported by Cisco and partner services to help you gain fast time to value.