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HCS Success Story
Consumer electronics group with 2,000 users in 45 countries
Their challenges were to
Increase operational efficiency,
Promote innovation thru collaboration
Lower communications total cost of ownership
Deployed HCS including full UC, TP, WebEx, and Contact Center as a Service
Results
Realized 72% TCO cost savings in HQ (40-50% elsewhere)
Avoided staff increases
Accelerated decision making while reduced travel
Increased global collaboration and productivity
Business Transformation
“We’ve increased our competitive advantage by making it easier to reach employees in
other offices and not having to fly people around the world.” VP D&M Group
