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Prime Inc: Refrigerated, flatbed,
tanker, and intermodal trucking company
Challenges & Opportunities
• Freight carrier 11 locations connected by MPLS-based WAN and Internet to deliver Citrix
applications
• Intermittent network outages impacted app performance, employee productivity and
customer SLAs.
• Users complaints of poor application performance
Why NetScaler SD-WAN
• Provides real-time path selection for instantaneous circuit failover, bonding of circuits for
aggregated bandwidth and active/active status and packet tagging
• Analytics to discover and resolve the jitter on their circuits
• Customer was able to install it easily on their own
Results
• Eliminated outages that were affecting production
• Superior network performance and resiliency
• Users are delighted with their remote work experience
• Dramatic reduction in IT tickets
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