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Bandwidth to the HCS Platform

  •AS mentioned earlier, the RTP is in the customer environment.Calls do not
  route through HCS unless the following situation are involved:

                   Auto Attendant
                   Voice Mail

I. Identify the Platform Redundancy requirements

          • Single Platform (no geographic redundancy) – need one circuit or two to an HCS
              Platform location (HR or CHI3)

          • Dual Platform (geographic redundancy – need one or two circuits to both HCS Platform
              locations (HR and CH3)

II. Required Bandwidth – All connections to the HCS Platform must be:

• CenturyLink or Other Carrier** available

• Ethernet Access Required                                     Bandwidth Tool is under development
• Private Port                                              Please get with the MSSC SE for your solution

                                                                                 for assistance

***• Reminder about alternate carriers connectivity – Customer must provide a collocate a router (as the demarcation point) in the
    HCS Platform data centers involved

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