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• Consumer electronics group with 2,000 users in 45 countries
• Their challenges were to
VA• LUInEcreTaOsePoApRerTaNtioEnRal?efficiency,
• • RPercoumrrointeginrneovveantiuoen (thprauyc-polelarb-poerartsioonn fee)
• Lower communications total cost of ownership
• • New sites move to HCS as equipment leases expire
Deployed HCS including full UC, TP, WebEx, and Contact Center as a Service
• R• es4u0l0tsusers to-date, 1600 to go!
• • PRaretanleizre’sd p72ro%feTsCsOioncoasl tssearvviincgessinopHeQra(4te0-a5s0%anelesxetwehnesrieo)n to D&M’s IT team
• Avoided staff increases
• • NAocwceslereanteadsdeacsistiroantemgaickinbguswinhielessrepduacrtendetrravel
• Increased global collaboration and productivity
• • EBlimusiinnaetsesdTcraonmsfpoermtiatitoionnfrom the account
“We’ve increased our competitive advantage by making it easier to reach employees in
other offices and not having to fly people around the world.” VP D&M Group Cisco Confidential 70
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