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• Consumer electronics group with 2,000 users in 45 countries

• Their challenges were to
   VA• LUInEcreTaOsePoApRerTaNtioEnRal?efficiency,

   • • RPercoumrrointeginrneovveantiuoen (thprauyc-polelarb-poerartsioonn fee)

   • Lower communications total cost of ownership

•  • New sites move to HCS as equipment leases expire
   Deployed HCS including full UC, TP, WebEx, and Contact Center as a Service

• R• es4u0l0tsusers to-date, 1600 to go!

   • • PRaretanleizre’sd p72ro%feTsCsOioncoasl tssearvviincgessinopHeQra(4te0-a5s0%anelesxetwehnesrieo)n to D&M’s IT team

     • Avoided staff increases

   • • NAocwceslereanteadsdeacsistiroantemgaickinbguswinhielessrepduacrtendetrravel

     • Increased global collaboration and productivity

   • • EBlimusiinnaetsesdTcraonmsfpoermtiatitoionnfrom the account

“We’ve increased our competitive advantage by making it easier to reach employees in

other offices and not having to fly people around the world.” VP D&M Group           Cisco Confidential                      70
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