Page 39 - SCSL - Buying Models Business Outcome Workshop
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Lifecycle Management
Initial sale of all product and services attach, ownership for
LAND integrated account management and delivery of business
outcomes
Help customers see value in their recent investment by promoting
ADOPT usage and sharing information about benefits, best practices, and
tips/tricks
Demonstrate commitment to a customer’s business objectives by
EXPAND suggesting complementary solutions designed to improve network
performance
Start the renewal conversation prior to service and software
RENEW
expiration by providing renewal recommendations
