Page 59 - SCSL - Buying Models Business Outcome Workshop
P. 59

Business Outcomes Message Flow








                                         What internal or external drivers are
                                         influencing or affecting your
                            Drivers      customers overriding objectives?



                                         What are your customers goals in
                                         light of these internal or external
                             Goals       drivers?




                                         What obstacles are preventing them
                                         or making it difficult for them to
                            Problems     achieve their goals?




                                         What tangible or intangible benefits
                                         would they see if you helped them
                             Value       eliminate these obstacles?




                                         For whom have you helped solve a
                                         similar problem? What concrete
                             Proof       benefits/ROI did they see?
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