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How we work
Whether you already have a list of must-have items in mind or need some inspiration from our extensive product catalogue, we are here to serve you in any way we can and ultimately provide you with best quality provisions for your guests, owners and crew.
We offer a bespoke provisioning service, buying the produce that meets your exacting standards, to order. We do not hold stock, but work with a large number of specialist suppliers to fulfil each order, often within a matter of hours. However, some items do take a little longer to source and short lead times often mean paying a premium, as there is a more limited choice. So, the moral of the story is: send your order through as early as possible and your guests will eat happily every after.
We have compiled what we believe to be our best products in this catalogue, from cuts of fresh meat and fish to delicious dairy products, but it is simply not possible to provide an exhaustive list of all the individual pieces we supply. If you are looking for something specific or have a preferred brand that you’d like included in your order, get in touch with our Client Service team and they will do all they can to find it.
We pride ourselves on our innate ability to source the rare, the unusual and the exceptional, so don’t hold back – put us to the test!
While we run a global logistics network, seasonality and availability may lead to items taking a little longer than the usual time to be prepared and processed, but we have tried to indicate where this may occur. If in doubt, your dedicated Client Manager will always be on hand to advise you on timings.
The specific prices of products have not been included in this catalogue as they vary by season, location of purchase and delivery. Overall, our prices reflect the seasonality and availability of goods as well as the premium quality of the items that we supply. We recognise that your order may be provisioning for guest, owner and/or crew supplies and that the level of quality required may vary. In addition, where we can make savings, they will always be passed on to you.
We will always be more than happy to provide a current quote upon request and kindly ask for a three day turnaround for quotes during peak months.
Using the catalogue
Our catalogue should be used as ‘food for thought’ when preparing to put an order in for your Galley supplies. We consider it to be a provisioning bible for the industry and while it isn’t exactly exhaustive of all the items we can get for you, we have tried to list our best and finest products as well as those from interesting and emerging brands.
We aim to provide an equal service to all our clients, wherever they are in the world, but in some instances, only those in the Mediterranean will have access to particular products and we have tried to point where this happens. The supplier explanation pages at the start of certain sections will help indicate and explain this, but get in touch if you have any questions.
The same can be said for the products suited to particular dietary or religious requirements. For example, there is a wealth of items listed under our Dietary section, for gluten-free, Kosher or Halal-only customers. Where possible, we have tried to give you an indication of the range of dietary specific products available.
Read on to find out more about working and placing an order with us or alternatively turn to the final pages of our catalogue, where you will find details about downloading and requesting order forms, additional information on our company structure and logistical set up.
www.shoresolutions.fr the shore way introduction