Page 38 - TE training manual
P. 38

Total Expert Training Manual                                                If you need immediate assistance,
           38                                                                               please use the chat button

          IMPORTS AND FORWARDING LEADS




         To import your existing contacts into Total Expert, please follow the instructions below:
         1.  Export your contacts from your existing service(s).

         2.  Use the valid column headers below to organize the sheet for import using a program like Microsoft Excel.
         3.  Save your import sheet as a .CSV file using Microsoft Excel or a similar program.
         4.  Double check your data.  Total Expert is not responsible for any formatting errors within your CSV -- We will
         import as many of the contacts as we can. It is important to double check your file for any formatting errors
         or any data fields that may be entered incorrectly.
         5.  Send us the sheet to import by emailing it to support@totalexpertinc.com (Note: Your organization might
         have an alternate place to send contact imports, such as an internal marketing team).  Please specify if you
         want the contacts put into groups when imported.

         In order to ensure this process goes as smoothly as possible, please use the following instructions when
         submitting your CSV:

         Total Expert will recognize only the column headings listed when importing contacts.
         If first and last name are combined into one column in the export, please separate the columns into First
         Name and Last Name columns.
         Any other columns left in the sheet that are not listed above will still be imported, but as one General Note in
         each contact record.

         Try to remove as much useless information as possible from the spreadsheet before attaching it to your
         request. This will result in cleaner records and fewer errors when we import your contacts.

         When your spreadsheet is ready, please email it to support@totalexpertinc.com.  We strive to have them
         imported within 1 business day when possible.


                         TOTAL EXPERT CONTACT FIELDS (COLUMN HEADINGS)

                                 title              employer address 2             spouse state
                               name                   employer city              spouse zipcode
                              first name              employer state            spouse employer

                              last name                employer zip                referred to
                                email                  spouse title                referred by
                            home phone                spouse name                    list date
                             cell phone              spouse first name             close date
                             office phone            spouse last name             creation date
                               address                 spouse email               last contacted
                              address 2            spouse home phone                birthday
                                city                spouse cell phone            spouse birthday
                                state              spouse office phone             anniversary
                                 zip                  spouse address                 source
                              employer               spouse address 2               lead type
                          employer address             spouse city                classification





                            A Division of Finance of America
   33   34   35   36   37   38   39   40   41   42   43