Page 20 - Onboarding Guide 5_16_19
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The Help Desk (AXIS)
The Help Desk is The Joint’s support center for issues relating to resource access. Click play on the video to see
a quick preview. Mazimize the screen for better visibility.
What is the Help Desk? When will I get access?
The Help Desk is powered through AXIS. It is the Joint’s support Once your clinic name is established and approved, a member of
center for issues relating to Joint resources. the training team will submit a ticket for your access.
How will I use it? How can I learn more?
You will use the Help Desk to submit tickets for questions and During Clinic Support Center Training, Phase2, you will learn more
issues relating to the Joint resources. about the Help Desk.
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