Page 11 - PG - New Franchisee - Clinic Operations - 2019

New Franchisee Clinic Operations
Participant Guide

Day One Objectives

Meet the Joint Objectives

• Describe The Joint’s Mission - “To improve the quality of life through routine and affordable chiropractic care
and core values - Integrity, accountability, trust, excellence, respect“

• Explain the benefits of routine chiropractic care
• Understand what makes The Joint different than traditional chiropractic offices

• Understand both the D C and W C roles and responsibilities

Patient Flow Objectives
• Discuss the key components of efficient patient flow

Greeting Patients and Taking Intake Forms Objectives

• Illustrate welcoming new patients to The Joint
• Differentiate the welcome script between Medicare patients and non-Medicare patients

• Assemble clipboards with patient intake forms and key tags and understand the benefits of key cards

• Distinguish the difference between a patient’s first visit and all subsequent visits

• Review completed intake forms (check for signatures, sign as witness, etc )
• Indicate how to adhere to patient privacy

• Identify which intake forms to give to the doctor

© 2019 The Joint Corp. All Rights Reserved. 11 Published on: 05/31/2019