Page 2 - PG - New Franchisee - Clinic Operations - 2019
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New Franchisee Clinic Operations
                                       Participant Guide









                                             Table of Contents




        Training Pre-work and Preparation                                    5  Opening Activity                                                                          43

        Welcome!                                                                                            6  ATLAS Billing and Demonstration                                   45

        Checkpoint Challenge                                   8  Common Patient Questions                            46
        Week at a Glance                                        9  Handling Patient Forms                                                          47

                                                               Case Studies
        DAY ONE
                                                                  Case Study #1                                                                          48
        Day One Objectives                                                                   11
                                                                  Case Study #2                                        50
        Day One Agenda                                       13
                                                                  Case Study #3                                                       52
        Welcome and Housekeeping                                              15
                                                                  Case Study #4                                                       53
        Clinic Tour                                               16
                                                                  Case Study #5                                        54
        Understanding Clinic Roles                                                  18
                                                               Metrics and Blue Book                                 55
        Introduction to The Joint                                                       21
                                                               Closing Activity                                                          56
        Basic Terminology                                                                      25
                                                               Day Two Objectives Recap                                                  57
        Overview of Forms                                      27

        Five Step Process                                                                      28  DAY THREE

        Shadow the W C                                                                           31  Day Three Objectives & Agenda                                      58

        ATLAS Basic Functionality                             33  Opening Checklist                                                                      59
        Pricing Structure                                                                          34  Opening Activity                                                                          60

        Sales Focus                                              35  Be the W C                                                                                       62

        Closing Activity                                                          38  Observe the D C                                         63

        Day One Learning Objectives Recap                 39   New Patient Experience                                64
                                                               Closing Activities in the Checklist                                   65
        DAY TWO
                                                               Closing Activity                                                          66
        Day Two Objectives                                                                  41
                                                               Day Three Objectives Recap                                              67
        Day Two Agenda                                        42






        © 2019 The Joint Corp. All Rights Reserved.            2                                  Published on:  05/31/2019
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