Page 2 - PG - New Franchisee - Clinic Operations - 2019
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New Franchisee Clinic Operations
Participant Guide
Table of Contents
Training Pre-work and Preparation 5 Opening Activity 43
Welcome! 6 ATLAS Billing and Demonstration 45
Checkpoint Challenge 8 Common Patient Questions 46
Week at a Glance 9 Handling Patient Forms 47
Case Studies
DAY ONE
Case Study #1 48
Day One Objectives 11
Case Study #2 50
Day One Agenda 13
Case Study #3 52
Welcome and Housekeeping 15
Case Study #4 53
Clinic Tour 16
Case Study #5 54
Understanding Clinic Roles 18
Metrics and Blue Book 55
Introduction to The Joint 21
Closing Activity 56
Basic Terminology 25
Day Two Objectives Recap 57
Overview of Forms 27
Five Step Process 28 DAY THREE
Shadow the W C 31 Day Three Objectives & Agenda 58
ATLAS Basic Functionality 33 Opening Checklist 59
Pricing Structure 34 Opening Activity 60
Sales Focus 35 Be the W C 62
Closing Activity 38 Observe the D C 63
Day One Learning Objectives Recap 39 New Patient Experience 64
Closing Activities in the Checklist 65
DAY TWO
Closing Activity 66
Day Two Objectives 41
Day Three Objectives Recap 67
Day Two Agenda 42
© 2019 The Joint Corp. All Rights Reserved. 2 Published on: 05/31/2019