Page 3 - PG - New Franchisee - Clinic Operations - 2019
P. 3
New Franchisee Clinic Operations
Participant Guide
Table of Contents
DAY FOUR
Day Four Objectives & Agenda 68
Opening Activity 69
Admin Functions 71
Job Aids
Incoming Calls - Suggested Phone Script 72
Incoming Calls - Frequently Asked Questions 73
Incoming Call/Lead Tracking Log 74
Be the W C Skills Assessment 75
Skills Objectives Review 76
Glossary 79 - 83
Resources 83
Terminology Crossword 84
© 2019 The Joint Corp. All Rights Reserved. 3 Published on: 05/31/2019