Page 11 - The Learning Center - Administrator Job Aid

The Learning Center
Administrator Job Aid

Activating and Inactivating User Accounts

Inactivating Accounts

When an employee no longer works for The Joint, their account will need to be inactivated Employee training
records are never removed from the system They are only made inactive Since The Joint pays for each active
license, it is critical to inactivate the accounts of those who are no longer employed with the company

Activating User Accounts
An account should be activated in the event a current employee’s account was inadvertently switched to being
inactive The switch from active to inactive can happen either manually or from auto-inactivating users who have
not logged in for a substantial amount of time All current employees should be active

Watch Activate/Inactivate User Accounts Video

Revised on: 10/18/2019
© 2019 The Joint Corp. All Rights Reserved. 11 Published on: 05/31/2019