Page 21 - Welcome Onboarding Guide

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Help Desk

The Help Desk is The Joint’s support center for issues relating to resource access. Click play on the video
to see a quick preview. Mazimize the screen for better visibility.

? ? When will I get access?

What is the Help Desk?

Once your clinic name is established and ap-
The Help Desk is powered through AXIS. It is
the Joint’s support center for issues relating to
mit a ticket for your access.
Joint resources. proved, a member of the training team will sub-

? How can I learn more?

How will I use it?

You will use the Help Desk to submit tickets for During Clinic Support Center Training, Phase2,
? questions and issues relating to the Joint re- you will learn more about the Help Desk.
sources.