Page 70 - FG - New Franchisee - Clinic Operations - 2019
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New Franchisee Clinic Operations
Facilitator Guide
Day Four • Skills Assessment and Training Recap
Opening Activity ( 25) (con’t)
Knowledge Check
Facilitator Questions Answers
Notes
(Keeping an effective patient flow will benefit all
DO: Discuss the answers Why is table loading parties; the DC, you, and more importantly, the
to the Knowledge Check patients in your clinic. Good patient flow will help
an important process keep positive energy in the clinic, make adjustments
in The Joint business easier, decrease DC down time, and decrease
model?
patient wait times. Table loading allows patients to
relax and prepare for their adjustment.)
(If the preferred Doctor is available, the patient may
What is the process see him/her.
for handling preferred If the preferred Doctor is not available, use the
doctor requests? dialogue, “Dr. ____ is seeing patients today. He/She
gets great reviews. I know you will like them.“)
© 2019 The Joint Corp. All Rights Reserved. 70 Published on: 05/31/2019
