Page 76 - FG - New Franchisee - Clinic Operations - 2019

New Franchisee Clinic Operations
Facilitator Guide

Day Four • Skills Assessment and Training Recap

Skills Objectives Review ( 5)

Facilitator Led

Instructions
Facilitator
Notes With your facilitator, review all the objectives below, and on the next two pages, to
check for understanding Mark them as complete after all your final questions have
been answered
DO: Encourage the
participant to act as the
W C Ask the participant Meet the Joint Objectives
if they would like
feedback Provide them ☐ ☐ Describe The Joint’s Mission - “To improve the quality of life through routine
with both positive notes and affordable chiropractic care and core values - Integrity, accountability, trust,
and areas of opportunity excellence, respect“
if applicable ☐ ☐ Explain the benefits of routine chiropractic care

☐ ☐ Understand what makes The Joint different than traditional chiropractic offices
☐ ☐ Understand both the D C and W C roles and responsibilities

Patient Flow Objectives

☐ ☐ Discuss the key components of efficient patient flow

Greeting Patients and Taking Intake Forms Objectives

☐ ☐ Illustrate welcoming new patients to The Joint

☐ ☐ Differentiate the welcome script between Medicare patients and non-Medicare
patients
☐ ☐ Assemble clipboards with patient intake forms and key tags and understand the
benefits of key cards

© 2019 The Joint Corp. All Rights Reserved. 76 Published on: 05/31/2019