Page 12 - Fall 2018

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Ticketing TNCs
Most state laws governing the regulations of TNCs give airports a “carve out” ability to charge TNCs for the use of airport facilities. Implicit within this is the right of airports to fine TNCs drivers if they do not abide by the airport’s regulations regarding the proper use of airport facilities. Common violations include lack of displaying trade dress, picking up or dropping off in the wrong areas, or parking outside the geo fenced areas set aside for them. These airport traffic fines are substantial – amounting to $1.74 million at SFO, for example, and TNC drivers are complaining that they have no recourse but to pay these fines if they want to continue operating at the airport.
Airport TNC drivers are supposed to read the airport’s rules and regulations for operating on the airport, but obviously many do not or choose to ignore the rules and thus receive, in some cases, multiple tickets. With such a high turnover of TNC drivers, it is difficult to develop records for each of these violators and probably not cost effective to do so. Thus, most airports have a simple straight forward approach to cite the driver and invoice the parent TNC for the cost of the fine. While Lyft pays for up to two tickets before counseling and possibly dropping a driver from the platform, Uber is not always so generous on paying the fines and is pressing for an appeal process.
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TNC
It would seem a logical request to have some sort of tribunal or appeal process to protest these tickets, but airport officials have
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had decades of experience with taxi drivers that typically have these appeal rights. The typical experience has involved considerable time for airport officials or even outside paid arbitrators to hear drivers' appeals. These hearing have to make a determination about the ticket, process the appeal and notify all parties of their decision. No one can blame airport officials if they want to avoid making similar labor-intensive appeal processes available to TNC drivers.
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Mustafa Ayubi say he has been cited for not having proper identification on his car, which carries the Uber decal and an airport permit.
Photo: Gabrielle Lurie / The Chronicle