Page 2 - Bella Vista Gardens Newsletter Winter 2021
P. 2
2 BELLA VISTA NEWS, WINTER 2021
Housekeeping
News
A warm welcome to all our new residents and
From Sarina families. Over the last few months, we have had some
changes with visiting and requirements for social
leave, so I thought it was a good idea to go over the
Winter is coming, and with it, the colder current requirements:
temperatures. Please be sure that your
loved one has enough warm clothing and Visiting
that it is clearly labelled. We have an area
where we can hold all unlabelled clothing. We have re-introduced Visitor Access Codes again
If you would like to have a look through (please see Reception if you need this code) and
these items, please contact reception opened our basement carpark. However, in order to
during the week or Lara, from do this, we ask all visitors to please ensure you scan
housekeeping, on Saturday mornings. As the QR Code with your mobile camera and complete
per our resident handbook, we keep all the screening form with each entry to the residence.
items for a period of a month and then To enter Reception and the basement lobby you need
donate these to charity. a different daily access code which is provided to you
under the Green tick. Take your temperature and
Thankfully, the visitor's restrictions are record it on the digital screening form and sign-in to
easing across NSW, and you may be our paper Visitor Register. When you leave, please
considering joining your loved one for a sign-out of our paper Visitor Register as we need to
meal. We have an online ordering system know when you leave for emergency situations and
whereby you can order what you want,
directly from our daily menu. Please contact tracing purposes.
contact our Client Services Team to have Social Leave
you set up, if you are not already, and
note that we need at least 48 hours We would appreciate notice of any social leave as
advance notice. Our new Executive Chef, soon as possible. Please advise intended social leave
Grenville has been busy working with the via this link
kitchen team over the last few weeks and https://cranbrookcare.com.au/application-for-
has become a familiar face in the external-outing/, all social leave is automatically
residence. He is always checking in with approved.
our residents and happy to receive
feedback. This will enable us to ensure that your loved one is
ready when you arrive. If you are planning to pick up
As always, if you have any concerns or your loved one earlier in the day, we can arrange for
queries, please do not hesitate to contact them to have an early breakfast, rather than rushing
us. I look forward to seeing more visitors them so you can leave.
throughout the residence and until next
time, be happy and stay safe.
Alison Thiele
Client Services Manager
Sarina Rodgers
Residential Services & Relations Manager
